Shipments may be returned free of charge within Germany
In case you wish to return the goods you ordered, we assume the charges of the return shipment within Germany. Click on the following link to enter the sender address and print out the shipping label for a free return shipment by DHL. Please state the number of your order or enclose a copy of your invoice so that we can identify your consignment.
Put the label on the parcel and hand it over to a post office branch, a postal agency or “Packstation” near your home.